Elevate Your ATM Operations

Partner with us for efficient and reliable ATM fleet management.

Experience seamless ATM management with our comprehensive outsourcing services, designed to enhance operational efficiency and customer satisfaction for banks and retailers in Singapore.

Discover the Future of ATM Management

Discover Our Commitment to Excellence in ATM Management

At Dakexu-Laweku, we specialize in comprehensive ATM outsourcing solutions tailored for banks and retailers. With over 10 years of experience, we enhance operational efficiency and streamline cash management processes.

Seamless Operations

Enjoy hassle-free ATM management with our 24/7 monitoring and maintenance services tailored for Singapore's dynamic market.

Cost Efficiency

Reduce operational costs by outsourcing, allowing banks and retailers to allocate resources to core business activities.

Enhanced Security

Benefit from advanced security measures and compliance management, ensuring safe transactions for your customers in Singapore.

Customizable Solutions

Tailor our services to fit your unique needs, optimizing ATM deployment and functionality for your specific target audience.

Comprehensive ATM Management Solutions

Comprehensive Solutions for Your ATM Needs

Our services cover all aspects of ATM management, ensuring your machines are always operational and secure. With a focus on efficiency and customer satisfaction, we tailor our solutions to your needs.

Full-Service ATM Management

We handle every aspect of ATM operations, including installation, maintenance, and cash replenishment. Our dedicated team ensures your machines run smoothly, maximizing uptime and minimizing costs.

    Comprehensive ATM monitoring and maintenance, ensuring optimal performance and minimal downtime while reducing operational costs for your business.
S$1,200 per ATM per month
24/7 Technical Support

Our dedicated support team is available around the clock to address any technical issues that arise. We ensure quick resolutions, helping you maintain smooth ATM operations at all times.

    24/7 monitoring, proactive maintenance, cash management, detailed reporting, and customer support.
S$500 per installation
Cash Logistics and Replenishment

We handle all aspects of cash logistics, from transportation to secure replenishment. Our efficient processes minimize risk and ensure your ATMs are always stocked to meet customer demand.

    Our transaction reporting services provide insights that help you manage your ATM fleet effectively. You'll receive data on performance metrics, customer usage, and cash levels. This information enables informed decision-making.
S$150 per maintenance visit
Cash Management Solutions

Our cash management services encompass logistics, inventory control, and forecasting. This ensures that your ATMs are always stocked and operational, enhancing customer satisfaction.

    Round-the-clock monitoring, proactive maintenance, and on-site support ensures optimal performance of your ATMs.
S$0.30 per transaction fee
Monitoring and Reporting Services

We provide real-time monitoring and analytics for your ATM fleet. This allows you to track performance, identify issues, and optimize operations seamlessly.

    Tailored solutions for cash replenishment, efficient logistics management, and real-time reporting for transparency.
S$800 per ATM software upgrade
Regulatory Compliance and Security

Our emergency support services ensure quick response times during unexpected issues. With a dedicated support team, we prioritize resolving problems to keep your ATMs running smoothly.

    We ensure your ATM operations comply with all local regulations, enhancing security and reducing liability. Our expert team conducts regular audits and assessments.
S$200 per month for monitoring services

Why Choose Dakexu-Laweku?

Unlock the Future of ATM Solutions

We leverage technology and expertise to deliver unmatched ATM management services. Our commitment to quality, security, and customer satisfaction sets us apart in the industry.

Reliable Service Assurance

Our state-of-the-art monitoring systems provide real-time insights into ATM performance, allowing us to proactively address issues before they impact service.

Expert Maintenance Services

Our maintenance services ensure that each ATM is regularly serviced and inspected, minimizing the risk of failure and maximizing uptime.

Exceptional Customer Support

Our customer support team is available 24/7 to assist with any inquiries. We pride ourselves on prompt response times and effective resolutions to issues.

Comprehensive Compliance Management

Our focus on continuous improvement means we regularly update our processes and technologies. This commitment to innovation keeps us ahead of industry trends and enhances service reliability.

Flexible Pricing Plans for Every Need

Choose a plan that suits your ATM management requirements and budget. Our pricing is transparent with no hidden fees.

Explore our flexible pricing plans tailored to meet the diverse needs of financial institutions and retailers, ensuring value and transparency in every transaction.

Basic ATM Management Package

Our Basic Package covers essential services including maintenance and cash replenishment for a small fleet. Ideal for businesses starting their ATM operations.

SGD 1,200/month
    Maintenance, cash replenishment, reporting.
Most Popular
Standard Management Package

Our Standard Management Package offers essential services for effective ATM oversight. It includes maintenance, cash replenishment, and basic support.

SGD 2,500/month
    Monthly cash replenishment, regular maintenance checks, and dedicated support during business hours.
Premium ATM Management Package

The Premium Management Package provides comprehensive services for businesses requiring maximum uptime and support.

SGD 1,200 per month
    24/7 technical support, real-time monitoring, proactive maintenance, and custom reporting.

Our Dedicated Team

Meet the Experts Behind Your ATM Success

Our dedicated team of experts at Dakexu Laweku is committed to providing exceptional ATM management services, ensuring seamless operations and reliable support for your financial institution or retail business. With extensive industry experience, we are here to optimize your ATM fleet and enhance your customer experience.

Wei Jun Tan

Operations Manager

Anjali Kumar

Business Development Executive

Zhi Hao Lim

Technical Support Specialist

Siti Aisha Rahman

Compliance Analyst

Jia Sheng Ng

Finance Controller

What Our Clients Say

Hear from our satisfied customers.

Our clients share their experiences with our ATM management services, highlighting the efficiency and reliability we offer.

We have seen remarkable improvements in our ATM uptime since partnering with Dakexu Laweku. Their proactive maintenance and support have made a significant difference in our operations.

Samantha Lee, Operations Director

The cash management services have streamlined our operations and reduced costs significantly. We couldn't be happier with the level of service and support we receive.

Lisa Chua, Retail Operations Director

Working with Dakexu-Laweku has been a game-changer for us. Their customized solutions significantly improved our cash management, resulting in higher customer satisfaction.

Michael Lee, Head of Finance

Their technical support has been a game-changer for our ATM services. We now enjoy high reliability and minimal downtime, thanks to their expertise.

Sarah Lim, Business Development Executive

Choosing Dakexu Laweku for our ATM management was one of the best decisions we've made. Their commitment to customer satisfaction is evident in everything they do.

Daniel Tan, Retail Manager

Frequently Asked Questions

Your questions answered about ATM outsourcing and management.

This section covers common inquiries regarding our ATM management services, processes, and client support.

What is ATM outsourcing?

We provide a full suite of services including installation, maintenance, cash replenishment, monitoring, and reporting. Our team ensures your ATMs are operational 24/7, enhancing customer access and satisfaction.

What services do you offer for ATM management?

We offer a comprehensive range of services including complete fleet management, technical support, cash replenishment, regulatory compliance, and security measures to ensure optimal performance of ATMs.

How do you ensure ATM security?

We implement multiple layers of security, including secure cash transportation, regular audits, and compliance with local regulations. Our trained professionals conduct ongoing assessments to identify and mitigate security risks.

What is the typical response time for support requests?

We provide end-to-end cash management services, including cash forecasting, logistics, and secure transportation. Our robust process ensures cash is managed efficiently, reducing downtime and improving service levels.

What reporting capabilities do you offer for ATM transactions?

We offer real-time reporting tools that provide insights into transaction volumes, cash levels, and performance metrics. Clients receive detailed monthly reports to help optimize their ATM operations.

Can you customize your services for our specific needs?

Yes, we tailor our services to meet the specific requirements of each client, whether you're a bank or retailer. We work closely with you to develop a customized ATM management solution that aligns with your business goals.

What are the costs associated with your ATM outsourcing services?

Our maintenance approach includes regular inspections, prompt repairs, and proactive replacements of parts. This ensures that your ATMs remain operational and reduces unexpected downtime.

How do you ensure uptime for our ATMs?

Outsourcing ATM management allows you to reduce operational costs, enhance service quality, and improve cash flow management. It enables you to focus on strategic initiatives while we handle day-to-day operations efficiently.

What experience do you have in ATM management?

With over 10 years of experience in the ATM outsourcing industry, we have managed over 500 ATMs across Singapore. Our team comprises highly skilled professionals dedicated to delivering exceptional service.

What are your payment terms?

To get started, simply contact us through our website or call our customer service. Our team will guide you through the onboarding process, assessing your needs and tailoring a solution just for you.

Get in Touch with Us

Connect With Us

Get in touch with us today to discover how Dakexu Laweku can elevate your ATM services. Our friendly and knowledgeable team is ready to answer your questions and provide tailored solutions to meet your needs.

Phone

+65 818 703-4046

Email

support@dakexu-laweku.sbs

Address

Orchard Central Towers, 181 Orchard Road, Building 3, Floor 18, Office 12, Orchard, 238896, Singapore